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Staff Meeting

Meet our 

These individuals have come together, bringing their diverse life experiences to the forefront, to support and champion the mission of ComServe Solutions. 

John Kotula

Chief Executive Officer

John J. Kotula, Chief Executive Officer of Commonwealth Financial Systems, Inc. and ComServe Solutions, Inc. He is responsible for the overall day to day operations, strategic planning and direction of the companies providing leadership and direction to all staff.

John has over twenty-five years of experience in the Collections, Credit Reporting and Customer Care industries. On May 20, 2004, Commonwealth Financial Systems, Inc and John were awarded the Small Business of the Year Award from the Greater Scranton Chamber of Commerce. This honor is presented only to those corporations that have been determined to have staying power, product/service innovativeness, and contributions to the community. 

Jeff Kotula

Chief Operations Officer

Jeff Kotula serves ComServe Solutions as Chief Operating Officer, bringing with him over a decade of experience within customer-service and account-management platforms. By focusing on driving the strategic initiatives of the company, he supports the team’s ability to constantly develop, grow, and innovate while maintaining professional excellence.


Jeff began his career as the Director of Operations for Commonwealth Financial Systems In 2011. For nearly 10 years, he worked closely with its clients to maximize workflow efficiencies and to achieve their financial goals.


Jeff graduated with a bachelor’s degree in Finance from the University of Scranton.

Vicky Pichon

Chief Sales and Talent Officer

Vicky has over twenty years of extensive talent acquisition experience within the pharmaceutical, biotechnology, medical device, energy, financial and manufacturing verticals.


Prior to joining ComServe Solutions, Vicky was employed by its sister company, ComServe Systems, and also held preceding roles as a Senior Recruiter for multiple global staffing and recruiting firms providing full-service technical, professional and executive recruitment.


Leading our recruiting team, she is a constant support system to on-site team members as well as external clients in a wide range of industries. Vicky received her bachelor’s degree in Business Administration from the College of West Virginia. 

Maria Hughes

Chief Administrative and Marketing Officer

Maria is the Chief Administrative and Marketing Officer for ComServe Solutions, where she manages the organization’s day to day administrative and personnel operations, as well as directing its advertising and promotional activities. Prior to joining ComServe Solutions, Maria was employed by its sister company, ComServe Systems, where she specialized in administrative roles for its internal recruiting department and external management teams at leading pharmaceutical companies.


For almost 25 years, she managed The AD Agency, a company that serviced advertising needs for a variety of clients throughout northeastern Pennsylvania. Maria received her bachelor’s degree in Communications Media, with a graphic arts minor, from Indiana University of Pennsylvania.

Executive Board of Advisors.

Jobs With Us.

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It's great to work in a job that helps you realize your potential. It's even better when you can also help others realize theirs. Sound like something you'd like to do?

Join our team at ComServe Solutions. 

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